Cancellation & Refund Policy
Cancellation Policy
We understand that travel plans can change. Our cancellation policy is designed to provide flexibility and peace of mind for our customers.
Cancellations made at least 24 hours before the scheduled pickup time: Customers are eligible for a full refund of the amount paid.
For cancellations made less than 24 hours before the scheduled pickup time, no refund will be provided.
No-shows: No refund will be provided if the customer fails to appear for the pickup
Refund Processing
Approved refunds will be issued in full to the original payment method. Please allow approximately 10 days for the refund to appear on your bank statement.
If your refund has not appeared after 10 days, please contact your bank for assistance.
For any questions regarding cancellations or refunds, please contact us